7 Bat's Privacy Policy — We are committed to protecting your data

7 Bat (https://7bat.pro) is a trusted platform for Bangladesh's online gaming community. We believe protecting our players' privacy is not just a legal obligation — it is a core ethical commitment. This Privacy Policy explains what information 7 Bat collects about you, how that information is used, and the steps we take to keep it secure.

This Policy applies to 7 Bat's website, mobile app, and all associated digital services. By using our platform, you are deemed to have fully accepted this Privacy Policy.

Our Privacy Policy is built in accordance with GDPR (General Data Protection Regulation) and international data protection standards. We also comply fully with applicable local laws in Bangladesh.

7 Bat collects only the information that is necessary. The table below outlines the categories of data collected and the purpose of each:

7 Bat collects information through several methods. Here is what you should know about each:

• Direct Provision: Information you provide directly during registration, KYC verification, transactions, or when contacting support.
• Automatic Collection: Your IP address, device information, and browsing patterns are automatically recorded while using the platform.
• Cookies & Tracking Technologies: Cookies are used to enhance the user experience on this website.
• Third-Party Verification Services: Identity is verified through approved verification agencies as part of the KYC process.
• Payment Provider: Transaction data is received via bKash, Nagad, Rocket, and similar services.

We never collect your information from social media or any other unauthorized source. Our commitment to privacy is unwavering.

7 Bat uses your information solely for the following specific purposes:

• Account management: To create, maintain, and secure your gaming account.
• Service Delivery: To operate Live Casino, slots, Fish Game, and Sports Betting services smoothly.
• Financial transactions: To process deposits and withdrawals and maintain financial records.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Responsible Gaming: To identify problematic gaming behavior and provide appropriate support.
• Customer Support: To respond to your complaints and enquiries.
• Legal compliance: To meet regulatory requirements.
• Personalized Experience: To show you promotions and offers relevant to your preferences.

7 Bat does not sell, rent, or otherwise transfer your personal information to any third party. However, limited sharing may occur in the following circumstances:

• Payment Processor: Approved payment gateways such as bKash, Nagad, and Rocket to process transactions.
• Identity Verifier: Licensed verification services for the KYC process.
• Technology Partners: Game software providers operating under secure contractual agreements.
• Legal authorities: Based on a court order or a valid request from a regulatory authority.
• Corporate Changes: In the event of a merger or acquisition, the new entity will be required to uphold the same privacy standards.

Whenever data is shared with third parties, they are contractually bound to comply with 7 Bat's privacy standards. We ensure your information remains protected at all times.

Several types of cookies are used across the 7 Bat website and app. The purpose of each type is explained below:

• Essential cookies: Used to maintain login sessions and ensure platform security. Without these, the platform will not function properly.
• Functional Cookies: To remember your language preferences and game settings.
• Analytics Cookies: To understand which pages are visited most and where issues may exist. This data is completely anonymous.
• Marketing Cookies: To present relevant offers based on your preferences.

How long 7 Bat retains your data and how we keep it protected are integral parts of our Privacy Policy — and we are fully transparent about both.

• Active Accounts: All data is retained for as long as the account remains active.
• Closed Accounts: Financial records may be retained for up to 5 years after account closure due to legal obligations.
• Transaction History: AML regulations require a minimum retention period of 5 years.
• Support Conversations: May be retained for up to 2 years for dispute resolution.

Security measures include: 256-bit SSL encryption, firewall protection, two-factor authentication (2FA), regular security audits, and restricted staff access. Our servers are hosted in internationally certified data centers with 24/7 monitoring.

Under 7 Bat's Privacy Policy, you have the following rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that the processing of your data be restricted in certain circumstances.
• Data Portability: You can receive your data in a standard portable format.
• Right to object: You have the right to opt out of marketing communications at any time.

To exercise any of these rights, send an email to [email protected]. We will respond to your request within 30 days. In some cases, legal obligations may prevent us from fully honoring certain rights — where that applies, we will provide a detailed explanation.

7 Bat is strictly for users aged 18 and above. Collecting data from minors goes against our Privacy Policy, and we take active steps to prevent it.

• Age verification is mandatory at the time of registration.
• Age is confirmed through government-issued ID as part of the KYC process.
• If a minor's account is identified, it will be immediately closed and all associated data will be deleted.
• To help parents prevent minors from accessing gaming, please refer to our Responsible Gaming View Category.

7 Bat reserves the right to update this Privacy Policy as needed. If changes are made, we will notify you through the following methods:

• The "Last Updated" date at the top of the page will be revised accordingly.
• Registered users will be notified by email of any significant changes.
• You may be prompted to review the updated policy upon your first login.
• Minor changes may take effect without prior notice.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

As an international platform, 7 Bat may process your data on servers located in different countries. In all such cases, we ensure:

• Countries to which data is transferred maintain adequate data protection laws.
• Agreements with third parties are governed by Standard Contractual Clauses (SCC).
• GDPR and equivalent international data protection standards are observed.
• Data protection standards will be no less than local requirements.

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please do not hesitate to contact us:

• Email: [email protected]
• Live Chat: Live chat on the platform — available 7 days a week, 24 hours a day.
• Response Time: 1–3 business days for general inquiries; up to 30 days for data rights requests.

Our privacy team provides support in both Bengali and English. Your data protection is our top priority — we are here to help with any concerns.